Privacy Policy

These are our privacy policies. We try to keep things as concise and straightforward as possible. If anyone raises any concerns or questions about these Policies, we will amend them to ensure that our users are fully informed.

By using our website, you agree to the following Privacy Policies. If you do not agree, do not use CustomerExperienceJobs.com.

Last Update: March 31, 2025

Your access or use of CustomerExperienceJobs.com on or after this date constitutes acceptance of these Privacy Policies and any changes herein.

Introduction

CustomerExperienceJobs.com does not sell user data to anyone.

CustomerExperienceJobs.com is a service and platform provided by DarinPhillips.com. They are wholly owned and operated by DarinPhillips.com. As such, the Privacy Policies here are the same as those for the parent company, DarinPhillips.com.

Facilitating connections between Hiring Managers and/or Companies and Job Candidates requires both parties to share important information on our website. Hiring Managers and/or Companies may be posting their company name, contact information, open positions, pay rates, etc. Job Candidates may be sharing their name, contact information, work history, education, key skills, etc. The information that is posted is not private or confidential. Users should expect anyone and everyone to see all of the information that they post or share on CustomerExperienceJobs.com.

This Privacy Policy only applies to CustomerExperienceJobs.com. Once you leave this website, your privacy is governed by the policies of the website you go to (e.g. a company website, an applicant tracking system, Stripe, etc.).

CustomerExperienceJobs.com does not have any obligation to host or remove any particular user content, and may exclude or remove any user content from any part of the website or platform for any or no reason. You agree that CustomerExperienceJobs.com has no liability or obligation to you or anyone else arising from its editorial decisions.

CustomerExperienceJobs.com reserves the right to disclose all user content, and any other relevant information and circumstances, to any third party in connection with operating the website; to protect itself, its affiliates, its partners and its visitors; and to comply with legal obligations or governmental requests. This means that CustomerExperienceJobs.com may honor subpoenas, search warrants, law enforcement or court-mandated requests to disclose user content you have provided. Your identity will be discoverable via such legal requests because no one can post confidentially or anonymously.

Data We Collect

Users may post a lot of information on our site (e.g. to attract attention to their job posting or profile), but CustomerExperienceJobs.com only requires information that is necessary to utilize the website.

Account management data includes user login/authentication information, permissions, and contact information. This data is required to create and maintain your account. CustomerExperienceJobs.com deletes this information when either the user requests it in writing or the user’s account has been inactive for a period of time. Note that CustomerExperienceJobs.com does NOT collect payment data. Users must leave the website and log into the Stripe service to make payments. Activity data includes information tracked (e.g. by cookies) to help us identify how CustomerExperienceJobs.com is being utilized. This data allows us to identify and resolve errors and improve our website functionality. This may also allow us to monitor and prevent malicious or fraudulent activity. Device data includes IP addresses, device IDs, and other identifiers that facilitate fraud prevention and to help us identify and resolve errors (e.g. compatibility). Location data includes latitude and longitude, physical location, and mailing addresses. This facilitates communication and awareness of where users are located. Communication data includes links to messaging services and apps. CustomerExperienceJobs.com may facilitate direct messaging between users and/or messages between users and CustomerExperienceJobs.com. Any communication with services and apps that are not built into CustomerExperienceJobs.com are governed by your agreement with those services. CustomerExperienceJobs.com may survey users to collect feedback and customer satisfaction data. This may include feedback about Hiring Managers and/or Companies and Job Candidates. This facilitates our commitment to quality and an exceptional user experience.

Who Sees Your Data

Users can view each other’s posted information. This is necessary to facilitate introductions and fulfill the core purpose of CustomerExperienceJobs.com.

CustomerExperienceJobs.com has employees, Hiring Managers and/or Companies, Job Candidates, and support vendors. Those individuals can also see the data entered into the website.

Though we take reasonable security measures to prevent bad actors from abusing our website, CustomerExperienceJobs.com may be hacked or scraped. It happens. By utilizing this website you acknowledge that you know it can (and probably will) happen. You agree to indemnify and hold CustomerExperienceJobs.com harmless from the ill effects of any such attack.

Your Rights

Individuals (but usually not organizations) are protected by federal and local laws and regulations. Email us at privacy @ darinphillips.com (without the two spaces) to exercise any of the rights listed below - or any other rights granted by your federal or local government.

You have the right to request a copy of all of the personal information that we have collected. You have the right to change information using the account settings functionality. You have the right to change your communication preferences using the settings on each website. You have the right to delete your account and all of the personal information listed there. Even though we do not sell your information to any third party, you have the right to request that we do not sell or share your information. You have the right to block trackers (e.g. cookies). However, certain website functionality may not work as expected.